PosiTone® does not, under any circumstances, share customer information, including email or postal mail address, phone numbers etc, with anyone. It is not our policy to Spam or send unwanted postal mail. Any email sent will only be to acknowledge information on any orders we have received including receipt of order and any updates on delays of dispatch, and finally the dispatch confirmation.

We will never ask you for a password via email, phone or any other form of communication. If you have any account problems or are sent email from us which seem out of the ordinary or unwarranted, DO NOT give out financial or personal information until you have contacted us via our contact us Link.

We will collect and store any personal data that you may volunteer whist using our services, e.g. placing an order, opting-in to our e-mail newsletter or entering a prize draw or competition.

The type of information that we will collect will include – Your title and name, known address, contact telephone numbers, e-mail address, order and payment details. Details may be forwarded securely to other parties in order to fulfil this order only. These will include delivery and payment partners.

We will collect and store information about you to allow us to firstly, process and fulfil any order requirements and secondly to provide you with information to keep you up to date on products, services or promotions we run from time to time. We will only use your information to contact you for market research purposes by email, phone or mail if you opt-in to these services.

Individuals registering their details or subscribing to the newsletter online may do so on the understanding that they are aware of the intended purpose for the collection of data. An opt-out option is available by clicking on the unsubscribe link in the newsletter we may send you.

In addition to the Information that you supply to us, information and data may be automatically collected through the use of cookies. Cookies are small files stored within your web browser from our website. Cookies do not collect personal information about you nor do they allow us to access your computer in any way. All information is collected lawfully and in accordance with GDPR.

We use tracking cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and no personally identifiable information is stored.

You can choose to accept or decline cookies. All web browsers automatically accept Cookies, you can modify your browser security settings to block Cookies although you should be warned that changing Cookie settings can adversely affect the performance of our website.

Changes to this Policy

Any changes made to the privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to the privacy policy and how they affect you.

Copyright

Any material found within the pages of positone.co.uk, including text or images may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal non-commercial use. You hereby agree not to adapt, alter or create any derivative work from any of the material contained in this site. In addition, the material cannot be used for any other purpose other than for your own personal and non-commercial use.

Disclaimer

PosiTone® provides the positone.co.uk website ‘as is’ and does not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials.

In addition, PosiTone® makes no (and disclaims all) representations or warranties of any kind, express of implied, with respect to the positone.co.uk website or the information or content included in this site.

This does not affect your statutory rights in relation to the goods and their fitness for purpose and satisfactory quality.

Use of positone.co.uk

You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party, such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person and the transmission of obscene or offensive content or disruption of normal flow of dialog within this site.

External Websites

PosiTone® is not responsible for the content of external websites linked from positone.co.uk.

Events Outside our Control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by an Event Outside our Control (which means any act or event beyond our reasonable control). If an Event
Outside our Control takes place that affects the performance of our obligations under a contract:
(a) We will contact you as soon as reasonably possible to notify you; and
(b) Our obligations under a contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside our Control. Where the Event Outside our Control affects our delivery of products to you, we will arrange a new delivery date with you after the Event Outside our Control is over.

You may cancel a contract affected by an Event Outside our Control. To cancel please contact us. If you opt to cancel, you will have to return (at your cost) any relevant products you have already received, and we will refund the price you have paid, including any delivery charges.

You Can Unsubscribe Any Time

When you join the PosiTone® email newsletter, you can unsubscribe at any time by clicking the unsubscribe link that is at the bottom of every message that is sent. Or you can send a message to positone.co.uk@gmail.com and you will be unsubscribed.

Where Your Information is Stored

All information you provide is stored on the secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the Internet may not be completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorized access.